With everything happening in the world right now, more of us than before are shopping online. But with this, for many, comes that slight feeling of guilt. Feeding the large faceless corporations at the expense of our independent stores. So, is it possible to shop online with confidence, and at the same time support independent music stores? In the case of Kenny’s Music, it’s an emphatic yes. A true online independent music shop. With superb customer service and online feedback to boot.
Based in Scotland, Kenny Graham is first and foremost a musician and music lover. The first store opened in Dundee in 2008, and since then he has added three more in Dunfermline, Glasgow and Aberdeen. With stores staffed by people that Kenny has worked with for many years in the music industry and that are all playing musicians.
However, that doesn’t necessarily transfer to the demands of the online world. Even with the greatest of intentions, many smaller shops find it difficult to operate in this fast-paced and highly-critical area. Kenny’s it seems has managed to not only compete but also to excel. One look at online review site Feefo tells you all you need to know. An average score of 4.9/5 for service, and a Gold Trusted Service award. Trustpilot too. You can see the reviews for yourself here.
This from a store that ships same-day on orders placed before 2pm too, with top musical brands stocked, including the likes of Gibson, Martin, Fender, Casio and Yamaha, to name but a few. Kenny’s also offers a price match promise (for UK retailers) so you can always be sure you’re getting a great deal.
Independent Service from an Online Retailer
Kenny believes that whilst they are retailers, ultimately everyone at Kenny’s Music loves music and making music. It’s not just about selling instruments – it’s about selling something to be loved and cherished. And you’re not just forgotten about once you’ve left the shop either. If you need anything at all they’re just a phone call, email or a shop visit away.
An independent music shop that can also give you the competent, quick and efficient service that is expected from an online retailer. We at Empeda Music are very impressed by what we hear from customers of Kenny’s – check them out for yourselves and see.